Identity Guard Review: Does It Really Work?

Today, we’ll take a look at services that protect users’ ID online. Identity Guard is a solution that detects whenever one’s personal information was stolen or used in suspicious activities. In this Identity Guard review, we’ll go over some peculiarities users should expect from this service as well as the selection of available plans.

The main things you should know beforehand

The program monitors various sites and makes sure one’s personal information is not used by third-party sources or cybercriminals. It’s sort of a way to prevent the complete identity theft. However, the client finds out something is happening only after the fact. The first signs of unusual activities result in notification to the user. There is still time to prevent bigger problems and deal with the situation accordingly. A person may even get legal consulting to take the proper steps in restoring personal information.

The service in question stands out from similar offers by using the IBM Watson artificial intelligence. It’s a powerful tool that creates the corpus of knowledge and adds new data from various sources. The corpus helps maintain all the personal files and find malicious activities if any. As soon as this AI detects a vulnerability or data theft, it sends a notification to the user. From that moment, a user needs to deal with the issue.

The peculiarities of Identity Guard

While it sounds a bit overwhelming, the user’s experience is very enjoyable since the service doesn’t bother with tons of details. It only draws attention to the urgent things that need intrusion. For example, a potential loss of one’s identity or real threat to one’s personal information. Mind that some notifications a user gets can be the real user’s activities. It’s just whenever a user does something not typical, the system reacts to that.

Identity Guard, like most similar companies, offers insurance. As a rule, it goes up to $1 million and exists to reimburse legal consulting, wage loss, and some other items when applicable. In case you have any questions about the insurance payouts, the support team will gladly answer all the questions.

All in all, using this software is very convenient and simple. The interface and most settings are adjustable and customizable delivering a unique experience.

Customer support

This company delivers excellent services and takes great pride in offering reliable customer support. The only peculiarity some users don’t like is that the main office is located in the USA. It means that the experts are available only during business days and hours. On Saturdays, they work till 6 pm, and Sundays are off.

6 service plans to pick from

Identity Guard offers three main plans. They are Value, Total, and Premier. Each plan is created for an individual. However, in case a user wants to cover all family members, each plan can be updated to a family version at an additional cost. Let’s take a quick look at each option:

  1. Value monitors identity. It also delivers risk management score, and has up to $1 million in insurance;
  2. Total monitors identity & credit information. It delivers risk management scores, brings monthly credit score, and has up to $1 million in insurance;
  3. Premier is the most luxurious option from this company. It includes all the services mentioned above and adds credit reports, social media monitoring, and bank account monitoring.

Family plans offer the same bundles of features but cover all family members including kids.